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Repair techs picket Verizon |
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Written by STEVEN SMITH
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Monday, 07 April 2008 |
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VENICE — Repair workers contracted by Verizon
staged a pre-work picketing demonstration today in front of their main
yard on U.S. 41 near Center Road in Venice to protest the company's
service policies.
At issue was the workers' concerns about the level of service
Verizon provides its customers. Picketers claimed the company devotes
too many of its resources to selling products and services rather than
addressing customer problems.
The workers' largest gripe with Verizon was in the company's
desire to focus on the installation of fiber optics rather than deal
with problems related to older, copper-based phone systems.
A typical example given by the picketers was the fact many
customers currently wait up to 10 days to get their phone lines
repaired. In addition, if there is a problem as simple as static on the
line, customers could wait up to 15 days for repairs.
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